Privacy Policy

Privacy Policy
Sarvam Idam Tech

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our services.

Effective Date: October 21, 2025

1. Introduction

Sarvam Idam Tech ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") that displays content from our official website https://sarvamidamtech.com via WebView.

Data Controller: Sarvam Idam Tech acts as the data controller for the App and the website. We are responsible for determining the purposes and means of processing your personal data.

By using our App, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

The App itself does not directly collect, store or process personal data beyond what is collected through the website via the App's WebView. Any personal data you provide (for example via contact forms) or which is automatically collected (such as usage data) is processed in accordance with this Privacy Policy. When accessing content within the WebView, certain information may be collected automatically or voluntarily through our website, including:

  • Personal Information: Data you voluntarily provide (e.g., name, email, phone number) via contact forms or inquiry submissions on our website.
  • Usage Data: Information about how you interact with the website, such as IP address, browser type, device information, pages viewed, and access times.
  • Cookies and Similar Technologies: We use various types of cookies including:
    • Essential Cookies: Required for basic website functionality
    • Analytics Cookies: Help us understand how visitors interact with our website
    • Functional Cookies: Remember your preferences and settings
    You can manage cookies through your browser settings or our cookie preferences center.

3. How We Use Your Information

We may use the information collected through our website for purposes including:

  • Providing, maintaining, and improving our services.
  • Responding to your inquiries or requests.
  • Analyzing trends and enhancing user experience.
  • Ensuring website security and preventing fraud.

We do not sell, trade, or rent user information to third parties.

4. Data Sharing and Disclosure

We may share limited data with trusted third-party service providers (e.g., hosting, analytics, email delivery) solely to perform services on our behalf and in accordance with this Privacy Policy. All such partners are required to protect your information and use it only for the intended purpose.

We may also disclose information if required by law or to protect our legal rights.

5. Data Security

We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission or storage method is 100% secure; therefore, we cannot guarantee absolute security.

6. International Data Transfers

If you access our App from outside India, please note that your information may be transferred to and processed in India or other jurisdictions where our servers or partners are located.

By using our App, you consent to such transfers in accordance with this Privacy Policy.

7. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfil the purposes listed in this Privacy Policy, or as required by law. When no longer needed, we securely delete or anonymize your information.

Retention Periods:

  • Contact form submissions: 3 years from last interaction
  • Website analytics data: 26 months (anonymized after 14 months)
  • Communication records: 7 years for legal compliance

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent where processing is based on consent
  • Request limitation or objection to processing
  • Data portability (receive your data in a structured format)
  • Lodge a complaint with supervisory authorities

For EU/EEA Residents: You have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your supervisory authority.

For California Residents: You may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.

To exercise these rights, contact us at sarvamidamtech@gmail.com or use our online request form.

9. Third-Party Services

We use third-party service providers to help us operate our website and App. These services may include:

  • Hosting Services: For website and data storage
  • Analytics Services: To understand website usage and performance
  • Email Services: For communication and notifications
  • Content Delivery Networks: To improve website speed and reliability

These third-party providers are obligated to protect your information in accordance with this Privacy Policy and applicable data protection laws. We are not responsible for the privacy practices of third-party services, and we encourage you to review their privacy policies.

Third-Party Privacy Policies: When you interact with third-party services through our website, please review their respective privacy policies for information about their data practices.

10. Children's Privacy

Our App and website are not intended for children under 13 years of age, and we do not knowingly collect data from them.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted with a new "Effective Date." We will notify you of material changes through:

  • In-app notifications or banners
  • Email notifications (if you have provided your email)
  • Website announcements

Continued use of the App constitutes your acceptance of the changes. We encourage you to review this Privacy Policy regularly.

12. Language and Translations

This Privacy Policy is provided in English. If you require a translated version, please contact us and we will make reasonable efforts to provide one. However, the English version shall be authoritative in case of any discrepancies.

For users in different countries, we strive to comply with applicable local data protection laws while maintaining the highest standards of privacy protection.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Your Privacy Rights

We are committed to protecting your privacy and ensuring transparency in how we handle your data.

GDPR Compliant

Full compliance with European data protection regulations

Secure Data

Industry-standard security measures to protect your information

Transparency

Clear communication about how we collect and use your data

Questions About Our Privacy Policy?

If you have any questions or concerns about how we handle your data, please don't hesitate to reach out to us.

Contact Us