Privacy Policy
Sarvamidam Art Craft
How we collect, use, and protect your information when you use Sarvamidam Art Craft services.
1. Introduction
Welcome to Sarvamidam Art Craft ("we," "our," or "us").
Sarvamidam Art Craft provides CNC art and craft services, including wood carving, decorative panels, jali designs, name plates, corporate branding, luxury home decor, wedding decor, and personalized gifts.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request quotes, upload custom designs, place orders, or contact us.
By using our services or submitting information to us, you agree to this Privacy Policy. If you do not agree, please discontinue use and contact us.
2. Information We Collect
2.1 Information You Provide
We may collect:
- Name, email address, and phone number
- Delivery or billing address
- Product details: material, dimensions, text, or design preferences
- Custom design files, logos, or reference images you upload
- Messages and order-related communications
2.2 Automatically Collected Information
- IP address, browser type, device information, and pages visited
- Cookies and similar technologies for site functionality and analytics
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotations
- Process and fulfill custom and ready-made orders
- Review uploaded designs and complete CNC production
- Arrange delivery and customer support
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information to third parties for their marketing.
4. Custom Design Uploads
When you upload designs or files, you confirm you have the right to use them. We use uploads only to evaluate requests, prepare production, and support your order. Files are retained only as long as needed for production, warranty, or legal requirements.
5. Orders & Payments
Order and shipping details are used to complete transactions. Payments may be processed by secure third-party gateways; we do not store full card details on our servers. Delivery partners receive only the information needed to deliver your products.
6. Third-Party Services
We may use third-party services such as WhatsApp, Google Maps, payment processors, hosting, and analytics. These providers process data according to their own privacy policies when you interact with their features.
7. Data Security
We use reasonable safeguards to protect your information. No internet transmission is completely secure; we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary for the purposes in this policy or as required by law, including inquiry records, order history, and design files for production support.
9. Your Privacy Rights
You may request access, correction, or deletion of your personal information where applicable under Indian law (including the Digital Personal Data Protection Act, 2023) or other applicable regulations.
Contact us at sarvamidamartcraft@gmail.com to exercise your rights.
10. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children without parental consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted with an updated effective date. Continued use after changes means you accept the updated policy.
12. Contact Us
For privacy questions or requests: